Billing and Privacy


At the initial meeting, counselors review the billing payment procedures according to the terms determined by the individual practitioner.


Cash, check, or credit card payments from Visa or MasterCard holders are accepted and must be received at the time of service. All payment information is confidential. Clients may elect to receive bills with the approval of the counselor.


Counselors may receive insurance clients, however, service from lifeWORKS is considered out-of-network. Therefore, payment must be received at the time of service.

Privacy Policy

Every counselor maintains the Standard of Ethics of the particular professional association of which he or she is a member, which protects the relationship between a client and a counselor and rules that information cannot be disclosed without written permission.

Any reportable offense, such as child or elder abuse or homicide or suicide threats, is subject to the reporting laws of the State of Tennessee.